Shipping Policy

Express Shipping within 1 to 3 business days, upon purchase of the order. Pre-sale items ship out 4 to 6 weeks upon payment confirmation

Return and Exchange Policy

Due to the nature of some products/designs, some items are ineligible for return. If you receive a damaged good, we can resend a replacement printing label.

Items eligible for returns can be sent at no cost to the customer. Contact mail@ugochiiwuaba.com for further inquiries.

No refunds on items purchased but we can always offer store credit.

We can issue a replacement item if we notice the fault is ours.

You may return products by mail using the complimentary prepaid return label included with your order, and following the return instructions provided in your digital invoice.

Returned items will be sent 1 to 3 business days upon delivery. Store credit will be received once we receive the item.